UCaaS Unified Communications as a Service
What is UCaaS?
Future-proof technology aimed at improving and consolidating employee collaboration and communication both internal and external.
Unified Communications as a Service
UCaaS refers to a cloud-based phone system that allows users and administrators to easily access collaboration tools with unparalleled redundancy.
UCaaS cloud-based collaboration tools include:
Voice
Voice
Voice
Video
Voice
Voice
Chat
Voice
Fax & eFax
Fax & eFax
Collaboration and Integration
Fax & eFax
Text SMS
Collaboration and Integration
Collaboration and Integration
Collaboration and Integration
Collaboration and Integration
Collaboration and Integration
Why buy a UCaaS Solution over a legacy on-premises phone system (PBX)?
- Cost-effectiveness: UCaaS eliminates the need for upfront hardware and software purchases, instead offering a subscription-based model that spreads out costs over time.
- Scalability: UCaaS easily adapts to changing business needs, allowing you to add or remove users without the hassle of adding or removing physical equipment.
- Accessibility: UCaaS enables seamless communication from anywhere, as users can access their phone system and other communication tools through any device with an internet connection
How does a UCaaS system work?
- Users access the UCaaS platform through a web browser, desktop/laptop client, or a mobile app.
- The platform connects to the UCaaS provider’s highly available cloud servers.
- The cloud servers handle all of the communication and collaboration functions, such as making, receiving, and recording calls, hosting video conferences, integrations, and sending instant messages including internal chats and SMS/MMS.
- Users can access their UCaaS features from anywhere, in a secure environment, as long as they have an internet connection.
UCaaS Products
BASIC UC SEAT
PREMISE SYSTEMS
BASIC UC SEAT
- Voice
- Text / SMS
- Video (Zoom)
- Web Conferencing
- Collaboration (Slack, Glip, Micrsoft Teams, etc.)
ADD-ONS
PREMISE SYSTEMS
BASIC UC SEAT
- CRM Integration
- Accounting Integr.
- CCaaS Integration
- IVR
- Call Recording
- AI / Sentiment
PREMISE SYSTEMS
PREMISE SYSTEMS
PREMISE SYSTEMS
- Prem as-a-Service
- SIP Trunks
Benefits of UCaaS
Cost Savings
Simplified Cloud-Based Management
Simplified Cloud-Based Management
Simplified Cloud-Based Management
Simplified Cloud-Based Management
Simplified Cloud-Based Management
Global Reach and Scalability
Simplified Cloud-Based Management
Global Reach and Scalability
Enhanced Collaboration
Security and Compliance
Global Reach and Scalability
Security and Compliance
Security and Compliance
Security and Compliance
Remote Work Flexibility
Security and Compliance
Security and Compliance
Integrations with Business Applications
Integrations with Business Applications
Integrations with Business Applications
Improved Customer Service
Integrations with Business Applications
Integrations with Business Applications
Future Proofing
Integrations with Business Applications
Future Proofing
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